At GREENAPPLEHOST LLC, we aim to provide reliable and high-quality hosting services. This Refund Policy explains when refunds may be issued.

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for eligible shared hosting plans.

If you are not satisfied with our service, you may request a refund within 30 days of the initial purchase.

To request a refund, contact us at:
📧 contact@greenapplehost.com

2. Non-Refundable Services

The following services are non-refundable:

• Domain name registrations and transfers

• VPS hosting plans

• Dedicated servers

• Cloud hosting plans

• Add-on services and software licenses

• Setup fees (if applicable)

3. Renewal Payments

Renewal payments are generally non-refundable. Customers are responsible for canceling services before the renewal date if they do not wish to continue the service.

4. Service Cancellation

Customers may cancel their hosting services at any time through their account dashboard or by contacting support.

Cancellation prevents future billing but does not automatically guarantee a refund unless it is within the 30-day guarantee period.

5. Refund Processing Time

Approved refunds will be processed within 5–10 business days and returned to the original payment method.

6. Abuse of Refund Policy

We reserve the right to deny refund requests if we detect abuse of our services or violation of our Terms & Conditions.

7. Contact Information

For refund requests or questions:

GREENAPPLEHOST LLC
677 1/2 Brevard Rd
Asheville, NC 28806
United States

📧 contact@greenapplehost.com
📞 +16468134273